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Introduction to the Itil Service Lifecycle (Official Introduction)
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9780113311316 - Office of Government Commerce: Introduction to the ITIL Service Lifecycle
1
Office of Government Commerce (?):

Introduction to the ITIL Service Lifecycle (2010) (?)

ISBN: 9780113311316 (?) or 0113311311, in english, 238 pages, 2. Edition, The Stationery Office, Paperback, Used

£ 1.97 ($ 2.53)¹ + Shipping: £ 3.10 ($ 3.99)¹ = £ 5.07 ($ 6.52)¹(without obligation)
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From Seller/Antiquarian, thrift_books
This introduction is your gateway to ITIL. It explains the basic concept of IT Service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. After showing high-level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision-making, then the principles behind design and deployment, and operation and optimisation. Key Features are The main body introduces the five main titles with an introduction and clearly laid out summary of objectives, practice, key elements, roles and responsibilities and service performance. Gives an overview of the guidance specific to each stage of the lifecycle. Each chapter concludes with key messages and lessons, showing how the Introduction relates to the full library with its deeper levels of practice expertise and structured application. 2nd Edition Amends: Title - The word official has been removed. Cover - Logos on the front cover have been changed. Content - remains the same as the 1st edition ISBN 9780113310616, paperback, Ausgabe: 2nd edition, Label: The Stationery Office, The Stationery Office, Produktgruppe: Book, Publiziert: 2010-05-14, Studio: The Stationery Office, Verkaufsrang: 3071009
9780113311316 - Office of Government Commerce: Introduction to the ITIL Service Lifecycle
2
Office of Government Commerce (?):

Introduction to the ITIL Service Lifecycle (?)

ISBN: 9780113311316 (?) or 0113311311, in english, The Stationery Office, Paperback, Used

£ 62.46 ($ 80.40)¹ + Shipping: £ 3.10 ($ 3.99)¹ = £ 65.56 ($ 84.39)¹(without obligation)
Shipping costs to: USA
From Seller/Antiquarian, Books Express
The Stationery Office. paperback. Good. Ships with Tracking Number! International Shipping available. Ships with Tracking Number! May not contain Access Codes or Supplements. Buy with confidence, excellent customer service! d
9780113311316 - Office Of Government Commerce: Introduction to the Itil Service Lifecycle (Official Introduction)
3
Office Of Government Commerce (?):

Introduction to the Itil Service Lifecycle (Official Introduction) (2010) (?)

ISBN: 9780113311316 (?) or 0113311311, in english, 2. Edition, The Stationery Office, Paperback, New

£ 67.30 ($ 86.62)¹(without obligation)
plus shipping, Verandgebiet: DOM
From Seller/Antiquarian, ExtremelyReliable, TX, Richmond, [RE:4]
paperback, 2nd edition
9780113311316 - Office Of Government Commerce: Introduction to the Itil Service Lifecycle (Official Introduction)
4
Office Of Government Commerce (?):

Introduction to the Itil Service Lifecycle (Official Introduction) (2010) (?)

ISBN: 9780113311316 (?) or 0113311311, in english, 2. Edition, The Stationery Office, Paperback, Used

£ 78.33 ($ 100.83)¹(without obligation)
plus shipping, Verandgebiet: DOM
From Seller/Antiquarian, ExtremelyReliable, TX, Richmond, [RE:4]
paperback, 2nd Ed.
9780113311316 - Introduction to the Itil Service Lifecycle
5

Introduction to the Itil Service Lifecycle (2010) (?)

ISBN: 9780113311316 (?) or 0113311311, in english, 2. Edition, Bernan Press(PA), Norwich, Paperback, Used

£ 76.96 ($ 99.06)¹(without obligation)
plus shipping, Verandgebiet: DOM
From Seller/Antiquarian, Marvel Books, CT, Ridgefield, [RE:3]
Trade paperback, 2nd Ed.